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Job summary

Responsible for coordinating with relative parties regarding new branches per region providing the service, double visits and continuous staff training & regular meetings along the year and ensure adoption and adherence to policies and standards.

Job Responsibilities:

• Handling collection issues per region to increase bank’s revenues
• following up with the company & the bank IT to maintain collection files regularity.
• Works on Solving technical problems in coordination with relatives parties to increase monthly collection rate
• Providing continuous support & directing IRs in coordination with the branches CS managers to work on collection files
• Handling customers complains related to clients issued policies received from complaint handling department & from branches in coordination with the company for feedback to close cases for maintaining customer convenience
• Handling raised problems or requests from IRs inside the branches and works on solving them in coordination with relative parties to maintain suitable environment for both parties.
• Preparing periodic reports related to track product performance, presentation, required memos & business Plan required from different parties .
• Responding to staff queries and e-mails related to the service provided.
• Managing a proper filling system
• Managing product activities & contests , preparing relevant reports along the Bank regions
• Handling different requirements from relative departments inside the bank & insurance company for introducing new insurance programs .

Qualifications:

• Bachelor's degree In Finance, Accounting or Economics.
• 2 -4 years’ experience in Bancassurance.
• Excellent reading & writing speaking and understanding English
• Good analytical skills.
• Proficiency in MS Office ( Word, Excel, PowerPoint )
• Practical experience in database management.
• Complete knowledge and clear understanding of the Bank’s retail policy and operating systems.
• Thorough awareness of various financial product / services.
• Excellent communication and analytical skills with ability to perform as a team player
• Familiarity with core banking systems
• Writing proposals and delivering presentations when required.
• Assisting management with budget and time schedules

• Seniority level

  Entry level

• Employment type

  Full-time

• Job function

  Accounting/Auditing, Finance, and Business Development

• Industries

  Banking

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