Receives general inbound customer calls in a contact centre environment typically on a single product and or proposition. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Listens to the customer and establishes needs to offer relevant products. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution. Responsible for achieving individual targets and /or sales goals whilst maintaining quality and compliance.
Job Field: Call CentrePrimary Location: Middle East-Egypt-Egypt-CairoSchedule: Full-timeShift: RotatingType of Vacancy : Country vacancy Job Posting: 30-Nov-2020, 06:35:57Unposting Date: 07-Dec-2020, 16:59:00 |
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