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Job summary

Responsible for coordinating with relative parties regarding new branches per region providing the service, double visits and continuous staff training & regular meetings along the year and ensure adoption and adherence to policies and standards.


Job Responsibilities:

  • Handling collection issues per region to increase bank’s revenues
  • following up with the company & the bank IT to maintain collection files regularity.
  • Works on Solving technical problems in coordination with relatives parties to increase monthly collection rate
  • Providing continuous support & directing IRs in coordination with the branches CS managers to work on collection files
  • Handling customers complains related to clients issued policies received from complaint handling department & from branches in coordination with the company for feedback to close cases for maintaining customer convenience
  • Handling raised problems or requests from IRs inside the branches and works on solving them in coordination with relative parties to maintain suitable environment for both parties.
  • Preparing periodic reports related to track product performance, presentation, required memos & business Plan required from different parties .
  • Responding to staff queries and e-mails related to the service provided.
  • Managing a proper filling system
  • Managing product activities & contests , preparing relevant reports along the Bank regions
  • Handling different requirements from relative departments inside the bank & insurance company for introducing new insurance programs .


Qualifications:

  • Bachelor's degree In Finance, Accounting or Economics.
  • 2 -4 years’ experience in Bancassurance.
  • Excellent reading & writing speaking and understanding English
  • Good analytical skills.
  • Proficiency in MS Office ( Word, Excel, PowerPoint )
  • Practical experience in database management.
  • Complete knowledge and clear understanding of the Bank’s retail policy and operating systems.
  • Thorough awareness of various financial product / services.
  • Excellent communication and analytical skills with ability to perform as a team player
  • Familiarity with core banking systems
  • Writing proposals and delivering presentations when required.
  • Assisting management with budget and time schedules
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Accounting/Auditing, Finance, and Business Development
  • Industries

    Banking

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